Optimal PTC LLC (the “Company”) believes strongly in protecting the privacy of individuals who visit this website (the “Site”). This Privacy Statement explains what personal information we collect through this Site, how we use, share, and protect that personal information, and what your rights are with respect to your personal information that we gather through the Site. This Privacy Statement applies solely to data collected via the Site. It does not apply to information we may collect through other means, for example by phone or in the context of a direct client relationship, although such information may be covered by separate policies
In the course of using this Site, you may choose to provide us with information to help us serve your needs. For example, you may register on the site with your name, e-mail address, telephone number, and/or any other information you voluntarily enter in order to utilize the services of the site.
We use various tools to enhance the Site user experience and track users of the Site, including cookies. Cookies are used to allow you to store your username and password on your computer for your convenience. You can refuse to accept and delete cookies by adjusting your browser setting. Please note that refusing or deleting cookies may impact your browsing experience on the Site, or prevent you from using some of its services, and it may result in the deletion of any preferences you have set. For more information on how to reject or delete cookies, you should consult with your browser's or device’s help documentation or visit www.aboutcookies.org. In addition, in the course of seeking network security and consistent service for all users, software programs may be employed to monitor network traffic, identify unauthorized access or access to nonpublic information, detect computer viruses and other software that might damage our computers or the network, and monitor and fine-tune our network’s performance. These programs may detect additional information from your computer such as your IP address, addresses from network packets, and other technical information. Any such information is used only for the purpose of maintaining the security and performance of the Company’s networks and computer systems.
We will use the information provided by you in order to support the services of this Site. We do not use your email or phone number for marketing purposes. We also use information collected on this Site to administer, improve, and personalize the Site, maintain network security and performance and protect against cyber-attacks, and to comply with and enforce applicable laws, industry standards, and our own policies.
This Site and all information that you submit through this Site is collected, stored, and processed in the United States within Company-controlled databases. We restrict access to your personal information to those employees of ours, and our affiliates, and to those service providers who need to use it to provide this Site and our products or services. We have implemented physical, administrative, and technical safeguards to protect your personal information from unauthorized access. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our systems, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
We will not retain personal data for longer than is necessary. How long is appropriate will depend on the type of data and the use to which it has been put. In general, we retain information for not less than seven (7) years to comply with local tax reporting and employment regulations and good business practice. Our legal department may direct that information be retained for a longer period of time in the event of a litigation hold or as deemed necessary to protect the Company interests or as otherwise required by law.